Open ESET Remote Administror Console by clicking Start → All Programs → ESET → ESET Remote Administrator Console → ESET Remote Administrator Console. Click Tools → Server Options. The expiration date is displayed in the License information section.
Activate ESET endpoint products using ESET Remote Administrator (6.x)
Issue
- Activate ESET products installed on your endpoints or server using a task in ESET Remote Administrator
- This task can be used to activate all common ESET Remote Administrator components including ESET Shared Local Cache and ESET Mobile Device manager
End of support for version 6.4 and 6.5 of ESET Remote Administrator / MDM
ESET Remote Administrator version 6.5 is currently in Limited Support status and will soon be in Basic Support status. It is expected to reach End of Life status in December 2020.
ESET Remote Administrator version 6.4 is currently in basic support status and is expected to reach End of Life status in December 2019.
The MDM functionality in ESET Remote Administrator version 6 is in Basic Support status as of April 11, 2019. After this date, MDM version 6 will no longer be available for download.
- To see the list of products and dates for ESET end-of-life, visit the ESET End of Life policy (Business products)
- See our instructions for migrating ESET Remote Administrator to version 7 (ESMC).
Solution
Endpoint users:Perform these steps on individual client workstations
Prerequisites:
- Make sure the necessary ports are open on your network
Activate ESET products using the ERA Web Console:
View permissions needed for least privilege user accessERA 6.5 User Permissions
This article assumes that your ERA user has the correct access rights and permissions to perform the tasks below.
If you are still using the default Administrator user, or you are unable to perform the tasks below (the option is grayed out), see the following article to create a second administrator user with all access rights (you only need to do this once):
A user must have the following permissions for each affected object: A user must have the following permissions for their home group:
Functionality | Read | Use | Write |
Product Activation (under Client Tasks) | ✓ | ✓ | ✓ |
Once these permissions are in place, follow the steps below.
- Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.
- Click Admin → Client Tasks → All Tasks→ ESET Security Product→ Product Activation and click New.Figure 1-1
Click the image to view larger in new window - Type a task name into the Name field.Figure 1-2
Click the image to view larger in new window - Expand the Settings section and click <Choose ESET License>.Figure 1-3
Click the image to view larger in new window - Select a valid license from the repository and click OK. Click here for instructions to add licenses in ESET Remote Administrator.
Product Activation Task on Mobile Devices:
Product Activation Task is not possible to execute on mobile devices (ESET Endpoint for Android and MDM for iOS) with offline licenses.Figure 1-4
Click the image to view larger in new window - Click Finish.
ESET Remote Administrator version 6.2.11 and earlier:
Adding targets is done during task creation (for example, after adding a new task and giving it a Name, click Target to add groups or clients to the task). - Create a trigger and add target computers or groups to execute your Product Activation task.
- To check the status of the task, click the appropriate task name and select Show Details from the context menu. Figure 1-5
Click the image to view larger in new window - Click the Executions tab and verify the status of your task in the Status column. Figure 1-6
Click the image to view larger in new window
Verwandte Elemente:
ESET Virtualization Security and ESET Remote Administrator Virtual Agent host can be activated using an offline license file when not connected to the internet.
How to create and download your offline license file
To create and download an offline license file, register a Security Admin account on ESET License Administrator portal and log in. If you want to download offline licenses that can be used to activate offline products, follow the steps below:
1.Navigate to the license for which you want to download the offline license file. Remember that licenses are platform specific - you need to download a specific license type to activate the specific product. Click the document symbol under Offline.
NOTE: If the license has already been used to create offline license files, the document symbol will be replaced with a number. In this case, click the number.
NOTE: If the license has already been used to create offline license files, the document symbol will be replaced with a number. In this case, click the number.
2.Check the license information and then click Add License File.
3.Select the specific product from the available Product list, set the number of Units you want to activate offline, enter the desired name (will be shown in the list of generated offline licenses) and click Generate.
If you want the particular ESET product activated by this offline license file to be able to receive updates directly from the ESET servers (if the target machine has internet access), select the check box next to Include Username and Password. If you do not supply these credentials, the product must be updated from a different location (mirror) configured by you.
If you select the check box next to Allow management with Remote Administrator, you will be asked to provide a Server Token. To obtain the Server Token, follow the instructions in ESET Remote Administrator Online help. Once the Server Token is listed, make a note of it and type it into the Server Token field in ESET License Administrator.
If you want the particular ESET product activated by this offline license file to be able to receive updates directly from the ESET servers (if the target machine has internet access), select the check box next to Include Username and Password. If you do not supply these credentials, the product must be updated from a different location (mirror) configured by you.
If you select the check box next to Allow management with Remote Administrator, you will be asked to provide a Server Token. To obtain the Server Token, follow the instructions in ESET Remote Administrator Online help. Once the Server Token is listed, make a note of it and type it into the Server Token field in ESET License Administrator.
4.New offline license files will be generated. As you can see, the number of available units decreases as the offline licenses are subtracted from the total number of units. Select the check box next to the offline license and click Download.
Or click the offline license and from the pop up menu and select Download.
If you want to create another offline license file, click Add License File.
Or click the offline license and from the pop up menu and select Download.
If you want to create another offline license file, click Add License File.
How to activate ESET Virtualization Security from ERA Web Console using an offline license file
From your ERA Web Console, navigate to Admin > License Management and click Add Licenses.
1.Enter the Offlinelicense file - Exported using the ELA portal and include all information about product(s) ERA is able to manage. You will need to enter a specific License file token in the ESET License Administrator portal when generating an offline license file, otherwise the license file won't be accepted by ESET Virtualization Security.
![Agent Agent](https://support.eset.com/Platform/Publishing/images/Authoring/Image%20Files/ESET/KB%20Team%20Only/SOLN3606/KB3606Fig3-4_65.png)
2.Click the document symbol to save the offline license file.
3.Go back to ERA License Management, click Add licenses, Browse for the offline license file you've exported in ELA and then click Upload.
NOTE ESET Virtualization Security represents one virtual machine. ESET Virtualization Security reports the number of protected and connected machines. For more information read this ESET Knowledgebase article. |